Enhancing SharePoint Legal Document Management with Expert Support

How Expert Support Improves SharePoint Legal Document Management

Microsoft SharePoint provides your law firm with powerful document management solutions – but it also comes with challenges. Left unchecked, these issues can harm its effectiveness, and even put you in a worse position than you started in. Instead of completing work, your employees could waste hours of valuable time trying to set up, configure, and maintain SharePoint without success, leading to frustration and inefficiency.

Fortunately, there is a solution. Instead of wrestling with the problems that cause so many firms to stumble, you can focus on getting tasks done while someone else handles the complexities of legal document management in SharePoint. Outsourcing allows you to harness the full benefits without the difficulties involved. But how?

Stress-Free Configuration

SharePoint is extremely customisable, but its most valuable features are often hidden underneath complex setup and configuration. Many firms end up missing out on important benefits, essentially treating it as a second OneDrive instead of leveraging its unique abilities.

Third-party services set up SharePoint for you, configuring it to suit your exact needs. The right partner will use a hands-on approach, sitting down with you first to discuss the unique factors that influence your firm and then developing an action plan. Instead of wasting time researching and then trying to implement the right configurations, you can focus on running the business while SharePoint works quietly in the background.

Solving Collaboration Issues

Collaboration is one of the biggest challenges law firms face when using SharePoint for legal document management. But it doesn’t have to be. An expert can enable and configure versioning, allowing staff to track documents and even restore older versions. Using advanced technological solutions, they can also significantly improve SharePoint’s search function – making important files easier to find at a moment’s notice. With these changes, day-to-day tasks like file sharing and document editing stop being a cause of frustration.

Keeping You Secure and Compliant

One reason so many firms use Sharepoint for legal document management is Microsoft’s famously strong security solutions. Outsourcing, especially to a partner who specialises in security, provides you with access to these robust defences without any additional effort on your part. They will implement existing features, and support them with additional measures designed to cover any vulnerabilities.

This not only reduces the risk that important data will be breached, but also improves your compliance with regulations such as the Privacy Act. This is especially important in light of amendments made in 2024 that made penalties far harsher. By maintaining a high standard of security, your partner ensures the safety of your data and reputation.

Ongoing Support You Can Rely On

Gone is the need for a full in-house IT team that costs your firm hundreds of thousands while providing limited value. An external expert goes beyond initial setup, providing long-term support for SharePoint as well as any additional solutions they implement. Whenever your team members experience an issue, they will be there to offer crucial guidance. You won’t need to step in and spend hours or days troubleshooting the problem, or look into hiring additional staff.

Why Firms Choose Platform 24 for SharePoint Legal Document Management

At Platform 24, we know that trust is the most important currency your firm has – and that lost or incorrect documents damage it. Our legal document management solutions for SharePoint, powered by MacroView DMS, add necessary functionality and help you make use of the features that you didn’t even know existed. For example, you will finally be able to drag and drop, drastically simplifying email management.

We don’t just plug in a new tool and walk away. While we use trusted MacroView software to get the job done, the strategy, configuration, and expert guidance come straight from our dedicated experts. These are things you can’t replace with a simple software solution, or with a provider who doesn’t take the time to understand your team.

But the most important benefit we provide is ongoing, comprehensive support. Even the most well-configured legal SharePoint environment can run into issues down the road. If staff encounter an error, have trouble using the new systems, or notice a missing functionality they need for their work, we’re right there. We stay by your side, ensuring that your workflows continue to flow smoothly long into the future.

Can You Configure SharePoint for Legal Document Management On Your Own?

With so many guides available online, it’s tempting to think you can take control of your legal SharePoint environment without outside help. And we understand why. Outsourced IT services often feel like just another expense draining essential funds. But this can be a very big mistake. While it may save money in the short term, it could cost you a lot more in the future.

If you’d like to learn more, discover the dangers of DIY IT  – and why you shouldn’t take the risk.

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