Managed Detection and Response Services

Security That Never Clocks Off

Your employees can’t monitor for threats 24/7. Luckily, they don’t need to be. We provide round-the-clock supervision, so you can have peace of mind.

Detect Threats Before They Become Breaches

24/7 monitoring
Rapid incident response
Human expertise behind every alert
Proactive threat hunting
Continuous improvement

Your Staff Can't Be Everywhere. Ours Can.

Modern cyber-attacks can’t always be stopped at the front door, anymore. New tactics used by threat actors are so effective that no matter what you do, some will always sneak through the gaps. These days, you must be able to identify and stop a breach in progress.

The problem, of course, is that you probably lack the time or resources to achieve this.

The result is a widening gap that threat actors are eager to take advantage of.

Here’s the good news: With Platform 24’s help, this is all fixable. Our managed detection and response (MDR) services combine human expertise with advanced technological solutions to detect, contain, and remove threats. We guard your business night and day, while you run it.

Our MDR Services: The Shield You’ve Been Looking For

MDR services are often poorly explained. It’s time to fix that. When you partner with us, here’s what you gain access to:

24/7 Threat Monitoring

Attackers don’t work 9-5. Your security team shouldn’t, either. We watch your business around the clock, identifying threats before they escalate.

Software-Supported Detection

We implement advanced technological solutions that recognise patterns, collect data, and alert the security team of any unusual behaviour.

Human-Led Investigation

We understand that technology is a tool, not the be-all-end-all. When suspicious activity is identified, human staff intervene – separating false positives from genuine danger.

Rapid Containment and Remediation

Detection is only half the job. Once a threat has been spotted, we act immediately to contain and eradicate it.

Advanced Protection in 5 Easy Steps

Onboard

We assess your business and determine the best approach moving forward.

Monitor

We watch your systems constantly for signs of suspicious activity.

Detect

We thoroughly investigate each alert to confirm whether it represents a real threat.

Respond

We contain, isolate, and remove threats before they cause serious harm.

Improve

We review, optimise, and update our techniques accordingly.

What MDR as a Service Can Achieve for Your Business

Faster Recovery

When each hour of downtime costs thousands, speed is everything. Our MDR security services get you back online faster, minimising harm.

Higher Productivity

In-house staff get more done when they’re not wasting time on false alarms. Productivity goes up. Stress goes down.

Improved Compliance

The paper trail we provide helps prove your commitment to data security, allowing you to pass audits and avoid fines.

Stronger Relationships

Partnering with an expert builds trust with clients and partners, making it easier to develop relationships that will stand the test of time.

Threats are Inevitable. Data Breaches Don’t Have to Be.

Some attacks will squeeze past your defences no matter what. We make sure they don’t get very far. Our MDR services combine technology with human expertise to identify, isolate, and eliminate cyber threats before they have the opportunity to cause damage. Stop worrying about whether that automated alert was a false positive, and start focusing on your business’ future.

Ready to learn more? Contact a friendly team member to start strengthening your security today.

FAQs

MDR (Managed detection and response) is a service where third-party experts monitor your systems for suspicious activity that may indicate a cyber-attack is in progress. They investigate any anomalies they detect, then isolate and remove emerging threats in real time.

The benefits of MDR include reduced risk, faster recovery time when a security event does occur, stronger compliance with data protection regulations, and even improved relationships with clients and partners. They also improve the productivity of your internal team, by reducing false positives and allowing them to work on other tasks.

Managed threat detection and response services are suitable for businesses of any size. They can actually be especially valuable for smaller companies, who often lack the internal resources needed to properly monitor systems.

To locate the best managed detection and response providers, look for these traits: Strong communication skills, industry-specific experience (case studies and testimonials can be useful, here), and deep security knowledge. Avoid generic “jack of all trades” MSPs, as they often stretch themselves too thin or don’t actually have the highly specific expertise needed. Instead, look for managed security service providers (MSSPs).

Managed endpoint detection and response (EDR) focuses exclusively on devices such as computers, laptops, or tablets. MDR covers your entire IT infrastructure. For this reason, the latter is often a much better option.

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